What is this Privacy Policy for?

 

This privacy policy is for this website www.radiummedia.co.uk and served by Radium Media and governs the privacy of its users who choose to use it.

 

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

 

The Website

This website and it’s owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website comply’s to all UK national laws and requirements for user privacy.

 

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for website’s to obtain explicit consent from users before leaving behind or reading files such as cookies on a users computer / device.

Cookies are small files saved to the users computers hard drive that track, save and store information about the users interactions and usage of the website. This allows the website, through it’s server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and it’s external serving vendors.

This website uses tracking software to monitor it’s visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [ http://www.google.com/privacy.html ].

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

 

Contact & Communication

Users contacting this website and/or it’s owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and it’s owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

 

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or it’s owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

 

External Links

Although this website only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and it’s owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

 

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will tracks the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and it’s owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

 

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and it’s owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor it’s owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

 

Shortened Links in Social Media

This website and it’s owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy url’s [web addresses] (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any shortened url’s published on social media platforms by this website and it’s owners. Despite the best efforts to ensure only genuine url’s are published many social media platforms are prone to spam and hacking and therefore this website and it’s owners cannot be held liable for any damages or implications caused by visiting any shortened links.

 

Resources & Further Information

Written by Jamie King Media – SEO Pembrokeshire © 2013 – v.2.0 April 2013
Edited & customised by: Radium Media – Radium Communications Ltd Registered Office address: 145 – 157 St John St, London, EC1V 4PW United Kingdom Registered in England & Wales No.08316675

 

By submitting an online order form, or by using Radium Media service, Customer hereby agrees to the following Privacy Policy. Customer agrees that it shall comply with and require its end users to comply with this Privacy Policy, Radium Media Terms of Service (TOS), Radium Media Acceptable Use Policy (AUP), and Radium Media No-Spam Policy (NSP). In this document, the word “Agreement,” with a capital “A,” refers to the TOS, the AUP, the NSP, and the Privacy Policy collectively.

 

1. Introduction.
Radium Media respects the privacy of every individual who visits its Web sites and uses its services. This privacy statement provides notice of the standards and terms under which Radium Media protects the privacy of information supplied by visitors to sites on the World Wide Web that are owned and operated by Radium Media, including www.Radium Media.co.uk. This privacy statement provides notice of our information collection practices and of the ways in which your information may be used. This policy may change from time to time, so please check back periodically to review this information.

 

2. Personally Identifiable Information.
Radium Media typically receives specific data about its Web site visitors only when such information is provided voluntarily, such as when our visitors request information, purchase or enroll for services, provide resume information for employment opportunities, or send us e-mail. Of course, some of these activities require that you give us information, such as when you make a purchase, use a credit card or electronic payment service to pay for Radium Media services, submit your resume, or request certain types of information.

 

We collect the following types of information about you.

Contact Information

  • Name
  • Company
  • Postal Address
  • City
  • State
  • Country
  • Zip code or postal code
  • Email address
  • Telephone or Mobile / Cell number
  • Fax number
  • Internet domain name

Financial Information

  • Credit or debit card information
  • Cardholder name
  • Card number
  • Type of card (e.g., Amex, Visa, or Mastercard)
  • Expiration date
  • Security code
  • Paypal account information
  • Email address of PayPal account

Verification Data

  • Internet Protocol (IP) address for fraud-prevention purposes or 3D secure

Other Information

  • UK National ID, Social Security Number (SSN), Federal Employer Identification Number (F.E.I.N.), or other Tax I.D. Number (this is collected if you join our affiliate program, so that we can comply with United Kingdom or United States federal income tax laws.

When you provide personally identifiable information to Radium Media through one of our Web sites, it will be used to fulfill your specific request. However, Radium Media reserves the right, in its discretion, to send you bulletins and other important information about your Radium Media services.

Radium Media occasionally sends service communication e-mails through www.Radium Media.co.uk. The service communication e-mails are essential to our registering you for service and to our continuing provision of services to you. Therefore, you may not opt out of receiving these e-mail messages.

Radium Media will not, however, sell, trade, or otherwise disclose your personally identifiable information unless we are authorized or legally required to do so, or in the case of imminent physical harm to any person. On those Radium Media sites where you may provide Radium Media with credit card, electronic payment service, or other ordering information via the Web, Radium Media protects and secures this information by employing commercially customary Web-based security and encryption protocols, an example of which is the Secure Socket Layer (SSL). On those sites where you voluntarily offer any feedback, data, answers, questions, comments, suggestions, ideas or the like, Radium Media will treat that portion of the information as non-confidential and non-proprietary and, except as otherwise expressed in this privacy statement, Radium Media assumes no obligation to protect such information from disclosure.

3. Non-Personally Identifiable (Generic) Information.
In general, Radium Media gathers some generic information automatically. Generic information does not reveal the identity of the visitor. It usually includes information about the Internet address assigned to your computer, the number and frequency of visitors, and the Radium Media sites visited. Radium Media gathers this information for the limited purpose of determining customer service and Web site needs. We accomplish this by using certain technologies, including “cookies” (a technology that can be used to provide the visitor with tailored information about Radium Media services). Radium Media does not combine information collected in this way with any personally identifiable information. You can set your Web browser to notify you when you receive a cookie and you can refuse it. However, refusing some cookies may make it impossible to use or navigate the Radium Media Web site properly.

 

4. Your Radium Media-Hosted Web Site, Bulletin Boards, Forums, Chat Rooms and Third Party Sites.
Information that you disclose in a public space, including on any bulletin board, chat room, or Web site that Radium Media may host for you as part of your Radium Media services, is available to anyone else who visits that space. Radium Media cannot safeguard any information you disclose in these locations. Additionally, Radium Media Web sites may contain links to sites that belong to third parties unrelated to Radium Media. Radium Media cannot protect any information you may disclose at these sites and recommends that you review the privacy policy statements of those sites you visit.

The Live Chat system that Radium Media uses for customer support is a one-on-one chat. Radium Media owns or licenses the Live Chat software and operates it on Radium Media server and network. No third party collects any information that you provide through the Live Chat system. Radium Media may retain and use logs of the Live Chat sessions for any of the following purposes:

  • to analyse and resolve system problems;
  • to compile and update frequently asked questions (FAQ) and entries in the customer support Knowledge Base;
  • to report problems to and obtain technical support from Radium Media vendors, suppliers, or service providers;
  • to train personnel providing support to customers via Live Chat;
  • to evaluate the job performance of personnel providing support to customers via Live Chat;
  • to measure the effectiveness of Live Chat in providing support to customers;
  • to improve the quality and effectiveness of Live Chat in providing support to customers; or
  • to perform any other internal task related to providing services to Radium Media customers, provided that performance of
  • the task does not require disclosure of any of the contents of a chat session without the customer’s prior permission.

5. Exceptions and Limitations.
Notwithstanding the foregoing and in compliance with applicable laws, Radium Media (i) cooperates fully with state, local, and federal officials in any investigation relating to any content (including personal or private electronic communications transmitted to Radium Media) or purported unlawful activities of any user of the Radium Media Service, and (ii) takes reasonable measures to protect its proprietary rights. For the limited purposes of accomplishing such cooperation and measures and in compliance with applicable laws, Radium Media may be required to disclose personally identifiable information.

In addition, Radium Media may elect to monitor the areas of communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate Radium Media business; or (iii) to protect the rights or property of Radium Media or others.

 

6. Sale or Transfer of Radium Media Stock or Assets.
In connection with the potential or actual sale or transfer of any of its interest in www.radiummedia.com, www.radiummedia.co.uk, www.radiummedia.eu or www.radiummedia.com.au and other sites owned by Radium Media, and any of the assets or stock of the company, Radium Media reserves the right to sell or transfer your information (including, but not limited to, name, address information, and other information you provided to Radium Media) to a third party that (i) concentrates its business in Web hosting or communication products or services; (ii) agrees to be Radium Media successor in interest with regard to the maintenance and protection of information collected and maintained by Radium Media; and (iii) agrees to the obligations of this privacy statement. To the extent it is practicable to do so, this paragraph shall also apply in the event of any bankruptcy / insolvency proceedings involving Radium Media – Radium Communications Ltd.

In the event that Radium Media plans to transfer your information to a third party incident to a potential or actual sale of any of Radium Media assets or stock, or incident to any bankruptcy proceedings involving Radium Media, Radium Media will:

  • Notify you by e-mail, at the e-mail address then on file for your account, at least thirty (30) days prior to the transfer taking place; and
  • Give you the opportunity to decide whether you wish for your information to be transferred to the third party. Please note, however, that if you choose not to allow your information to be transferred to the third party, you may have to terminate or cancel your service with Radium Media. At the time of providing notice to you of the upcoming transfer of information to a third party, Radium Media will tell you whether you will have to terminate or cancel your service, should you decide not to allow Radium Media to transfer your information to the third party.

7. Applicable Laws.
AS A MATERIAL CONDITION OF USING THIS WEB SITE OR RADIUM MEDIA, HOSTING SERVICES, OR BOTH, CUSTOMER AND RADIUM MEDIA AGREE THAT THE USE OF THIS SITE IS BOUND AND GOVERNED BY THE LAWS OF THE UNITED KINGDOM, REGARDLESS OF WHERE CUSTOMER MAY RESIDE, ACCESS THE INTERNET, OR CONDUCT HIS, HER, OR ITS BUSINESS.

MOREOVER, CUSTOMER ACKNOWLEDGES AND AGREES THAT RADIUM MEDIA RECEIVES AND STORES PERSONALLY IDENTIFIABLE INFORMATION ON SERVERS LOCATED WITHIN THE UNITED KINGDOM, NETHERLANDS, UNITED STATES OF AMERICA, SINGAPORE, HONG KONG AND AUSTRALIA. FURTHERMORE, CUSTOMER ACKNOWLEDGES AND AGREES TO SUCH FLOWS OF HIS OR HER PERSONALLY IDENTIFIABLE INFORMATION ACROSS BORDERS FROM HIS OR HER COUNTRY TO THE UNITED KINGDOM OR UNITED STATES OF AMERICA.

 

SPECIAL NOTICE TO CUSTOMERS LOCATED OUTSIDE THE UNITED KINGDOM

Radium Media Web site and services are operated by Radium Media, a Radium Communications Ltd company existing in the London, United Kingdom and Registered in England & Wales No.08316675. Radium Media site and services can be accessed by visitors and customers from countries around the world. Such countries may have differing laws with respect to Internet communications, the formation of contracts, consumer protection issues, privacy, and the transfer of personally identifiable information.

 

8. Changes in this Privacy Statement.
If we decide to change our privacy policy, we will post those changes in this privacy statement, and in other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

 

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, or by means of a notice via email.

 

9. Contact Us.
If you have any questions or suggestions regarding our privacy policy, please contact us at: privacy@radiummedia.co.uk, or at our postal address:

Radium Communications Ltd
c/o Radium Media – UK
Attention: Privacy Officer
Registered Office address: 145 – 157 St John St, London, EC1V 4PW
United Kingdom

 

10. Access to Personally Identifiable Information.
If your personally identifiable information changes, or if you no longer desire our service, you may update it by making the change on our member information page or by e-mailing our Customer Support at support@radiummedia.co.uk.

 

11. Sharing of Information.

Agents
We use an outside credit card processing company to bill/invoice you for services. This company does not retain, share, store or use personally identifiable information for any purposes other than to bill you for our services.

Service Providers
We use other third parties to provide various additional services for you on our Web site. When you sign up for the additional services, we will share certain elements of the information you provide to us as necessary for the third party to provide that service.

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