Who are We – Our Guarantees

 

Welcome to Radium Media Hosting in the UK part of the Radium Communications Ltd, a group of professional service companies, a privately held company that prides itself in delivering exceptional quality of service backed by dedication to our customers and clients. We strive to exceed every customer’s expectation and work diligently to quickly resolve any issue that may arise.

 

Radium Media corporate office is based in London & Glasgow, UK, an area rapidly expanding in data center space and high tech companies for Europe.

 

  • Devotion We pledge our best efforts to all customers; you are the reason we exist
  • Dedication We don’t stop work until every customer is satisfied
  • Innovation We find creative ways to solve challenges and resolve issues
  • Expansion We work tirelessly to make the latest technology

 

Have 100% confidence that Radium Media will stand behind all services with iron-clad guarantees. Our SLAs cover everything from network quality and reliability to hardware replacement.

 

We are part of a London based group called Radium Communications Ltd  www.radiumcommunications.com

Customer Service

Service Facts

 

  • 1 Hour Response
  • 99.99% Uptime SLA
  • 100% Cloud Uptime SLA
  • No Bandwidth Overages
  • Money Back Guarantee
  • Daily/Weekly Backups
  • Fast Activation & Deployment

 

 

Rapid Deployment

Rapid Deployment

 

Most Dedicated Servers are setup in 2 hours or less. We also offer instant deployment on many configurations.

 

 

Premium Network

Rackhost Guarantee

 

Nothing makes us happier than seeing a customer grow over time and knowing that our service, our infrastructure, the tools and features we offer along with our customer service has helped facilitate that growth.

Our customer service, our modern and reliable technology and our desire to deliver hosting excellence is unmatched. As a small but growing company, we can provide a fast, efficient service backed up by friendly customer support with personal touch. Our staff is highly trained in all the major web hosting technologies, including ASP.net, MS-SQL, MySQL, PHP, and the whole range of other services we offer. So if you’re new to web hosting, we’re always happy to go that extra mile to help you or your business get started.

Hardware Facts

  • Enterprise Class Servers
  • RAID5 to RAID10 Storage
  • 2 Gigabit NIC
  • Hardware RAID
  • ECC Registered RAM
  • Redundant Power

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2018 © Radium Media UK a trading entity of Radium Communications Ltd group.